Last Updated: July 29, 2026

1. Information We Collect

Neighborhoods collects information you provide directly to us, including:

Name, email address, and contact information
Real estate license information
Videos and content you upload
Social media account information when you connect accounts
Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process and complete transactions
Send you technical notices and support messages
Share your videos to connected social media platforms
Verify your real estate license credentials
Analyze usage patterns to improve user experience

3. Social Media Integration

When you connect your social media accounts (Facebook, Twitter/X, Instagram, LinkedIn, YouTube, TikTok), we store encrypted access tokens to enable automatic video sharing. We only post content with your explicit permission and you can disconnect accounts at any time from your dashboard.

Your social media credentials are encrypted and stored securely. We never share your passwords or access tokens with third parties.

4. Information Sharing

We do not sell your personal information. We may share your information:

With your consent or at your direction
To connected social media platforms when you choose to share videos
With service providers who assist in our operations
To comply with legal obligations
To protect our rights and prevent fraud

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

Encryption of sensitive data in transit and at rest
Regular security audits and updates
Access controls and authentication requirements
Secure cloud infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Content Retention for Safety and Evidence

Content removed from public view (for example, after a moderation decision) or associated with a suspended account may be retained indefinitely for safety, legal, and evidentiary purposes. Public removal is not deletion of the underlying media or related records we keep for those purposes. See also our Terms of Use.

7. Your Rights

You have the right to:

Access and update your personal information
Delete your account and associated data
Export your data
Disconnect social media accounts
Opt out of marketing communications
Request information about data we collect

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage, and personalize content. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@neighborhoods.com

Address: Neighborhoods, Inc.
123 Real Estate Way
Suite 100
Chicago, IL 60601